We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more

Allow cookies

Delivery

Every product on our website has an estimated shipment and delivery time. Shipment of your order begins after it is dispatched to a courier company. Below you will find information regarding the entire process of delivering your goods, from placing the order up to its delivery to your home. Additionally, you can find out how long it will take for your package to arrive at your place after it is forwarded to our partner.


Delivery areas

Orders & Delivery Timetable For 2019

Orders placed between:

Estimated delivery date between:

18.03.19-24.03.19 

05.04.19-08.04.19

25.03.19-31.03.19 

12.04.19-15.04.19

01.04.19-07.04.19 

23.04.19-24.04.19


Delivery costs

The delivery costs are stated per single unit. Delivery times are provided on every product sheet. The table below contains detailed information regarding delivery costs:

Per Item: Zone 1 Zone 2 Zone 3
Corner Sofa £59 £89 £127
3 Seater Sofa £39-£59 £59-£89 £84-£127
2 Seater Sofa £39-£59 £59-£89 £84-£127
Chair Sofa £39-£59 £59-£89 £84-£127
Footstool £15 £30 £39
Bed Frame £15-£39 £30-£59 £39-£84
Dining Chair £15 £30 £39
Armchair £15-£39 £30-£59 £39-£84


Important delivery information

We use two men delivery service. At least 5 days before we will send you estimated delivery date and delivery instructions.  Also we will provide you a tracking number for your order.

In preparation for your delivery, please could you prepare the route the driver will take to your property entrance and ensure there is safe and unrestricted access to your room of choice so that they are able to carry out the delivery safely and quickly. Whilst our drivers do take every care whilst at your property, you may like to protect your carpets/flooring during your delivery and move any items such as ornaments that might be along the drivers path.

Please note that we are unable to take away your old furniture.



Frequently asked questions

What if I am not at home on the day of the planned delivery?
We co-operate with several courier companies. Carriers always contact our customers close to the delivery time. You will be presented with information on the delivery so that you can plan your day to be able to accept the delivery. If the courier knocks or rings at your door and there is no-one at home, the delivery is returned to courier warehouse. You will have to contact courier again in order to arrange a new delivery date. Remember also that you will be charged for the additional re-delivery costs. Therefore, we recommend that you carefully plan the delivery time with the courier. If you are not home, you can ask your neighbour to do you a favour and take delivery of your goods. Do not let your delivery wait too long. Enjoy your purchased product as soon as you can and start thinking of further purchases at our store.
Can I change the delivery address?
Of course, you can. Contact us, and we will change your delivery address. You need to do this a 7 days before we ship the package. If the goods are already on their way to you and you do not have the possibility of changing the delivery address, you will most likely be required to once again prepare for the shipment of goods, as the package will be returned to our courier warehouse.
Is there any possibility of contacting the carrier?
There is no need for this. After we send your order to the courier service provider, the courier will contact you to give you detailed information on the planned delivery time. You will also be able to regularly check the status of your order.